Now Hiring - Associate Commercial Excellence Specialists (Sales Analyst)- Hybrid Work in Littleton, CO

Johns Manville, Roofing Systems is currently looking to hire a team of Associate Commercial Excellence Specialists (Sales Analyst), located in Littleton, CO. This is a wonderful opportunity that will support the organization to deliver a best-in-class inside service team and to make informed business decisions. If you are passionate about building relationships, love to learn, have excellent attention to detail, and interested in being part of a growing team, then this role may be for you!

The Associate Commercial Excellence Specialist (Sales Analyst) will have responsibility for partnering with our outside sales and inside service teams to facilitate the pre-sales opportunity process, including opportunity entry, coordination, pipeline management, and kicking off the Guarantee (system warranty) process. This role will involve learning about Johns Manville Roofing Systems business and products combined with building collaborative relationships with internal partners and external customers.

Your Day-to-Day:

• Facilitate the Sales Opportunity Process: Be the initial point of contact for pre-Sales Opportunity support, including opportunity entry and information accuracy. Collaborate with Sales, Service, and the customer to coordinate support requests and kick off initial Guarantee (system warranty) application process.
• Cross-functional Collaboration & Relationships: Work closely with and build relationships across internal partners and external customers. Provide best-in-class service support including pre-sales Opportunity coordination, Guarantee navigation, and customer portal assistance.
• Salesforce & User Adoption: Develop Salesforce knowledge and support usage of the system by providing user training.
• Reporting & Analysis: Generate reports from multiple data sources, including Salesforce and SAP. Perform basic research and analysis as needed.
• Troubleshooting & Data Governance: Troubleshoot data quality issues, maintain accurate data, and support ongoing data hygiene projects. Support best practices for document control (work instructions, references) and naming conventions.
• Business Process Optimization: Support business process improvement initiatives, including identification, testing, and documentation.
• Metrics & KPI Development: Support metrics and key performance indicators (KPI) development for Roofing Systems commercial teams.

Successful Specialists:

• Prioritization skills: Ability to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment to ensure we are meeting the needs and demands of internal and external customers.
• Are a problem solver: Ability to apply independent judgment. Ability to apply analytical, problem solving, and decision-making skills.
• Show ambition and collaborate: Ability to work both independently and on a team in a dynamic and fast-paced work environment.
• Excellent attention to detail: Ability to work with large amounts of data and ensuring accuracy and precision.

What You Bring to the Team:

• Bachelor's Degree with 1 year of experience in a customer-centric sales/service operations position OR High School/Technical School Diploma with 3 years of experience in a customer-centric or sales/service operations position
• Excellent written and verbal communication
• Strong attention to detail, organizational and prioritization skills
• Willingness and desire for continuous improvement and a passion for learning
• Solid ability to think through complex issues
• Intermediate level of Microsoft Office (Outlook, Excel) and Adobe

Preferred Requirements:

· SAP/Salesforce Experience

· Bachelor’s Degree or Advanced Degree with 5 years of experience in a customer-centric position; 8 years of customer-centric experience, in lieu of degree

· Proven ability to manage internal and external customer relationships

Benefits

With Johns Manville you can take pride in helping our team to deliver products that make a difference in the markets that we serve. You'll have the benefit of a supportive environment with good people who care, plus the opportunity for continued growth in your career. Johns Manville brings stability and a space for innovative thinking. Bring your purpose and desire to grow and in return you'll receive competitive pay, annual merit increases, a generous 401k match, paid holidays and vacation, education reimbursement and comprehensive medical, dental and vision plans.

Why Johns Manville

Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story.

Learn more at [please apply online] and on LinkedIn, Facebook and Twitter.

Hear Our Employee Stories

See what our employees have to say about working at Johns Manville here.

Johns Manville is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard for age, race, color, religion, sex, national origin, sexual orientation, disability, protected veteran status or any other status protected by applicable law.

Job Type: Full-time

Pay: $47,680.00 - $65,560.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Littleton, CO 80127: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Littleton, CO 80127